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Dedicated IT Teams

Dedicated technology professionals, integrated into your team

We recruit, employ and assign skilled technology professionals who work as part of your organisation — using your tools, following your processes and operating under your SLAs. You direct the work; we handle the employment.

The professionals we provide

The professionals we provide

We recruit against your specific requirements. Roles we support include — and are not limited to — the following.

Service & Support

  • Service Desk / L1 Support
  • L2 Support Engineers
  • L3 Systems Engineers

Microsoft & Infrastructure

  • Windows Server / Active Directory
  • Microsoft 365 Engineers
  • Azure Engineers
  • Cloud Infrastructure Engineers

Networks & Operations

  • Network Engineers
  • NOC Engineers
  • Infrastructure Architects

Security & Delivery

  • SOC / Cybersecurity Professionals
  • DevOps Engineers
  • Technical Project Resources

We present this as a recruitment, employment and dedicated-assignment capability. We do not maintain a standing bench of every role ready for instant deployment; we recruit deliberately against your requirements to assign the right people.

How the model works

How the model works

01

You define the role

We align on the skills, seniority, working hours and language requirements for the people you need.

02

We recruit & employ

We source, assess and formally employ the professionals in Mauritius — handling payroll, HR and administration.

03

They integrate

Your dedicated engineers join your tools, processes, meetings and SLAs, working as an extension of your team.

04

You scale

Start with one engineer and grow into a dedicated team as the relationship matures.

How a dedicated team integrates

  1. Your MSP or enterprise

    Defines the roles, standards and SLAs — and directs the work day to day.

  2. Dedicated engineer or team

    Recruited to your requirement and assigned to your organisation, not shared across clients.

  3. Integrated into your tools, workflows & SLAs

    Working inside your PSA/RMM, ticketing, processes and customer SLAs as part of your team.

  4. We handle Mauritius employment, HR & admin

    Recruitment, local employment, payroll and administration sit with Innovative Technology Consulting.

Frequently asked questions

Frequently asked questions

Are the engineers dedicated to our organisation?

Yes. Each engineer is assigned to your organisation and works as part of your team — not rotated across a shared pool. They learn your environment and stay with it.

Can we interview candidates before they join?

Yes. You participate in selection and assess candidates against your requirements before anyone is assigned to your team.

Who employs the engineer?

Innovative Technology Consulting Ltd employs the engineer in Mauritius and handles recruitment, payroll, HR and local administration. You direct their day-to-day work.

Can we start with one engineer?

Yes. Many engagements begin with a single engineer and expand into a dedicated team as the relationship grows.

Can engineers work European hours?

Yes. Mauritius is GMT+4, giving strong overlap with the European working day. Working hours and any shift structure are agreed with you for each engagement.

Can you provide French-speaking engineers?

Yes. Our workforce is bilingual (English and French); French-speaking engineers are provided subject to recruiting against your specific role requirements.

Can engineers work inside our PSA, RMM and customer environments?

Yes — in line with your access and security policies. Engineers work within your PSA, RMM, ticketing and customer tenants according to the permissions you grant.

Who provides equipment and endpoint security?

Equipment and endpoint-security arrangements are agreed per engagement, based on your requirements and security policies.

Let's talk about the team you need

Whether you are scaling delivery capacity or building a new product, tell us what you are trying to achieve and we will come back with a concrete proposal.